Shipping & Returns

Payment and dispatch

The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

DHL service shipping 0,1 kg - 10 kg = 5,95
DHL service shipping 10,1 kg - 31,5 kg = 17,85

Domestic deliveries European Union:

Deutsche Post shipping throughout EU countries from 0,1 kg - 1,0 kg = 10,00
DHL service shipping throughout EU countries from 1,1 kg - 5,0 kg = 17,00
DHL service shipping throughout EU countries from 5,1 kg - 10,0 kg = 30,00

Domestic deliveries non- European Union countries:

DHL service shipping non- EU countries from 0,1 kg -  10,0 kg = 29,00

Delivery of download items:

File Service per e-mail, non shipping costs!

Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.
Download products are sent to you as data via E-mail within 48 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).

 Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options
- Prepayment via transfer
- Payment via PayPal
In case of questions, please contact us at the contact details mentioned in the Legal Notice.


Data 08/2021